AIK Atelier operates the “aik.com.pk” website, which provides the production of Fashion goods and services. AIK understands that your privacy is important and ensures that your personal information is handled accordingly. If you decide to share your details, interests, experiences and other personal information with us, we will strive to create an experience that moves you. This Privacy Policy sets out the basis on which we collect and process your personal data through your use of “aik.com.pk” and/or signing up for newsletters and other marketing activities online.

This document does not apply to third-party websites and/or businesses that are linked with us. AIK Atelier is not responsible for any personal information that is not handled by our company directly as we are the primary controllers of this website. Your access and use of “aik.com.pk” constitute your acceptance of our Privacy Policy so please read it carefully.

Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you via email so please check this page regularly.

AIK Atelier collects your personal information such as your name, date of birth, email address, mobile phone numbers, as well as home, shipping, billing, IP address and information relating to your fashion interests and purchase history. We only collect information by lawful and fair means.

AIK Atelier collects information in several ways which are listed below:

When you register your personal information into aik.com.pk
When you subscribe for other services, contests, special events or our mailing list (Newsletter).
When you contact AIK by writing, email, telephone or chat.
When completing any forms for transactional, employment or other purposes.
When you click through from marketing emails to our website.
When you post content on our social media pages.
When you participate in polls, surveys and questionnaires.
When you visit our website: We may use cookies to help make the experience of using our website better. This means that we will remember your previous visits and track the pages on our website that you visit.

AIK Atelier uses the personal information stated above for the following purposes:
To personalise content our Channels. To process transactions and deliver products to you.
To send you promotional and marketing materials, notifications, updates, and exclusive news.
To send you text message notifications of the delivery status.
To respond to any correspondence from you including inquiries, comments, complaints, and technical problems.
To record your purchase history and administering your account with us. Or the purposes that you would otherwise reasonably expect, and For any other purposes required or permitted by law.

Our website utilises “cookies”. A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer or mobile device. Cookies contain information that enables the website to remember your actions and preferences over a period of time, so you don’t have to re-enter them whenever you come back to the site.

Some data collected by cookies is collected on an anonymous and/or aggregate basis. Where we use cookies that contain personal data, we will only process personal information as set out in this policy. You may elect to reject cookies in your browser and still use our website, however in doing so, you may not be able to access all features of the website.

AIK Atelier does not have any exchange or return policy currently. However, in an infrequent case that a damaged or faulty We make all reasonable efforts to ensure the security of your personal information, both in electronic and physical form. There is no Privacy without Data Security and we take our obligations to safeguard personal information seriously.

Your Credit card details are completely safe. We offer the use of an industry-standard encryption protocol known as SSL (Secure Socket Layer) to protect your order information. Each payment transaction made through the website will be transmitted using SSL and encrypted into the Payment Gateway provider’s database. At no time is your credit card information stored on our servers and will not be held for more than 30 days after the transactional date.

We use third-party platforms to manage and deliver marketing campaigns, delivery, payments; to name a few. In providing these services, your personal information will (if applicable), be used by the service on our behalf. We do not sell your information to any third-party platforms nor do we disclose your information to unaffiliated third parties. AIK seeks to ensure that any third party engaged by us who processes your personal data has policies and procedures in place to ensure compliance with data protection. item was delivered, you can request assistance by contacting our Customer Service team, who will arrange everything for you. View RETURNS for further Information.

You have the right to access, modify and delete your personal information. We will take appropriate steps to provide you with control over the personal information we collect.

Please submit your rights servicing request to info@aik.com.pk. If you do not feel that your data is being handled in a correct manner, you have the right to request the information being corrected or removed completely.

You agree and acknowledge that AIK ATELIER shall not be liable and shall in no way be held responsible for any loss or damage due to negligence, willful misconduct, act or omission that may arise / carried out.

UNDER NO CIRCUMSTANCES SHALL AIK ATELIER BE LIABLE TO THE USER OR ANY THIRD PARTY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, ARISING FROM THE PRODUCTS OR ANY OTHER PROVISION OF THIS TERMS AND CONDITIONS, SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS, COSTS OF DELAY, SERVICES DELAY OR LIABILITIES TO THIRD PARTIES ARISING FROM ANY SOURCE.

AIK ATELIER has no obligation to attempt to monitor or regulate the quality, suitability or content of the Products and you agree to hold AIK ATELIER harmless in the event of any claims with respect to problems with the Products.

AIK Atelier may make changes to this Privacy Policy from time to time, without notice to you. We advise you to review this page periodically for any changes. We will notify you of any changes if necessary via email or post a notification on our website. The updated version of our Privacy Policy is on our website.

We may withdraw your previously provided consent and elect not to receive any marketing or promotional communications from AIK. However, if you establish an account, you may still receive certain types of communications in order to maintain an account on this website.

Our Privacy policy sets out our approach to managing your personal information. It outlines key features on how to access and/or modify the personal information that we hold about you, as well as how you can request to service your rights.

Furthermore, if you have any requests, questions, comments or complaints, you can contact Customer Service.